Business IT Support Pricing
Clear pricing, flexible support, and simple service options. We provide on-site IT support across Auckland, with remote support available throughout New Zealand.
Clear pricing, flexible support, and simple service options. We provide on-site IT support across Auckland, with remote support available throughout New Zealand.
Flexible support options designed around your business needs
Use our services as needed, without long-term commitments. We build ongoing relationships through consistent and reliable support.
Prepaid support packages offer better value than standard hourly rates. Hours remain valid for 12 months, giving your business predictable costs and flexibility.
Get support on-site across Auckland or remotely anywhere in New Zealand. We offer flexible scheduling, including priority and after-hours assistance when needed.
We take time to understand your systems and how your business operates, then recommend practical IT solutions that keep everything running smoothly.
Choose hourly support or a membership plan based on how much IT support your team needs.
Ideal for businesses that want predictable IT costs and discounted hourly support without ongoing contracts.
| Hours | Which Business IT Package is right for you? | Price^ | Effective Hourly Rate | Saving* |
|---|---|---|---|---|
| 10 |
Best for businesses that need occasional expert support for troubleshooting, upgrades, or system fixes.
|
$1,680 | $168 | $120 |
| 20 |
Ideal for growing businesses needing regular maintenance, user support, and system optimisation.
|
$3,160 | $158 | $440 |
| 30 |
Designed for established businesses requiring ongoing IT management and proactive support.
|
$4,440 | $148 | $960 |
All prices exclude GST.
Savings are calculated against our standard onsite labour rate of $180 per hour. Call-out fees are not included in prepaid hour calculations. Prepaid hours can be used for both onsite support across Auckland and remote support anywhere in New Zealand.
Transparent pricing for ongoing IT support and managed service plans.
We offer standard hourly IT support and discounted prepaid support hour packages.
Hourly support is ideal for one-off issues, while prepaid hours are better for businesses that need ongoing help and want to reduce their hourly costs.
Yes.
We provide onsite IT support across Auckland and remote IT support for businesses anywhere in New Zealand.
Remote support is often the fastest option for software, email, and system issues, while onsite visits are available for hardware, network, or office setup work.
Yes. We can tailor support based on your team size, systems, and how often you require IT assistance. After understanding your setup, we will recommend the most practical and cost-effective option.
After-hours or urgent support may be charged at a different rate depending on availability. We always confirm pricing with you before scheduling any after-hours work.
Remote support is often available the same day.
Onsite response times depend on location and scheduling, but urgent Auckland requests are prioritised whenever possible.
Prepaid hours provide discounted hourly rates compared to standard onsite pricing. They are ideal for businesses that need regular IT help, system maintenance, or project work while keeping costs predictable.
"Their transparent pricing and flexible plans saved us thousands compared to our previous IT provider. The managed service plan gives us predictable costs and 7 days a week support. Highly recommend their business pricing structure!"
Contact us today for a free consultation and get the IT support your business needs.