Home IT Support
In Person or Online
Slow computer? Wi-Fi issues? New device setup? Book an in-home visit in Auckland or get remote support anywhere in New Zealand, or worldwide.
Slow computer? Wi-Fi issues? New device setup? Book an in-home visit in Auckland or get remote support anywhere in New Zealand, or worldwide.
Whether you need help at home or remotely, our technicians are ready to fix issues, set up devices, and keep everything running smoothly.
Book an in-person visit if you’re in Auckland, or connect with us online from anywhere in New Zealand or around the world.
Our Commitment:
We solve problems
properly, not temporarily.
If something isn’t working as
expected, we’ll continue supporting you until it’s resolved.
From simple fixes to complex installations, our experienced technicians provide comprehensive support and guide you through each solution.
Choose a time that works for you, including evenings and weekends where available.
In-person support available for customers who prefer hands-on help at their location.
Support for a wide range of everyday technology, from personal devices to connected home setups.
We stand behind the quality of our work and aim to resolve issues properly the first time.
Upfront pricing explained before we begin, so you know exactly what to expect.
Experienced technicians who resolve issues efficiently and explain solutions in simple terms.
From quick fixes to full tech setups, available in person or remotely.
We'll fix your slow computer and remove those annoying viruses
Phone & tablet setup & repairs
We'll fix your weak Wi-Fi and get everyone connected
Protection for devices & family
Protect & recover your files
Professional workspace configuration
Complete printing & scanning solutions
Photo & video management & editing
Audio equipment & music streaming
High-speed internet for remote areas
Professional TV installation with clean setup
Complete smart home automation & IoT integration
Modern cloud workflows & collaboration tools
Gaming consoles, streaming & home theater optimization
Learn to use your technology effectively
We work across major brands, operating systems, and devices, so you can get help regardless of what technology you own.
Our technicians work across a wide range of devices, brands, and operating systems, allowing us to troubleshoot, configure, and optimise your technology with confidence.
We stay up to date with evolving systems, software updates, and device integrations so we can support both new and existing technology in your home or workspace.
Apple
Dell
HP
Lenovo
Samsung
Toshiba
Microsoft
Huawei
Vaio
Common questions about our home IT support
Yes, if we’re unable to resolve your issue, you won’t be
charged for the service.
We’ll also explain what the
problem is and recommend the best next steps.
We aim to offer fast, flexible booking times, including same-day, evening, and weekend appointments where availability allows.
Repair times vary depending on the issue and the device.
Some
problems can be resolved quickly, while others require
deeper troubleshooting.
Your technician will provide an
estimated timeframe after diagnosing the issue.
It depends on the device’s age, condition, and the nature of
the problem.
In many cases, repairing is more
cost-effective, especially for newer devices.
If
replacement is the better option, we’ll give honest guidance
so you can make an informed decision.
Yes, we provide continued support if you need follow-up help, adjustments, or additional setup after your initial service.
"Fast, reliable, and affordable. 365wiz saved me from losing all my important files. Their same-day service kept us running smoothly. Thank you!"
Book an in-home visit or start a remote session today. Fast, friendly support is just a click away.